The second-hand marketplace Shoppers Share Anger About Sizing Modifications
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Online Platforms Reaction
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
The company said the updated approach better aligns with similar services.
They have suggested members to examine their items and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Changes
Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.
User Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, the service retracted a modification to its shipping options due to shopper criticism.
